Privacy Policy
Last Updated: September 7, 2025
This Privacy Policy describes how Curb Crew Auto Inc. ("we," "us," or "our"), located at 200 S. 1st St. Ann Arbor Michigan 48104, collects, uses, discloses, and protects your personal information when you use our website at Curbcrew.com and related services (collectively, the "Services").
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us, including:
· Contact Information: Name, email address, phone number, mailing address
· Account Information: Username, password, and account preferences
· Service Information: Details about services requested, including vehicle year, make, model, VIN, and requested services including service location(s).
· Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
· Communications: Messages, feedback, and correspondence you send to us
Information We Collect Automatically
When you use our Services, we automatically collect:
· Technical Information: IP address, browser type and version, operating system, device identifiers
· Usage Information: Pages visited, time spent on pages, click-through rates, referral sources
· Analytics Data: Information collected through cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
· Service Delivery: To provide, maintain, and improve our Services
· Communication: To respond to inquiries, provide customer support, and send service-related notifications
· Business Operations: To process payments, manage accounts, and conduct internal business activities
· Marketing: To send promotional materials and updates about our Services (with your consent where required)
· Legal Compliance: To comply with applicable laws, regulations, and legal processes
· Security: To protect against fraud, unauthorized access, and other security threats
3. How We Share Your Information
We may share your personal information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including:
· Payment processing companies
· Cloud hosting providers
· Customer support platforms
· Marketing and analytics services
Legal Requirements
We may disclose your information when required by law or to:
· Comply with legal processes, court orders, or government requests
· Enforce our terms of service and other agreements
· Protect our rights, property, or safety, or that of others
· Investigate potential violations of law or our policies
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
With Your Consent
We may share your information with third parties when you provide explicit consent for such sharing.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Privacy Rights
General Rights
You have the following rights regarding your personal information:
· Access: Request information about the personal data we have collected about you
· Correction: Request correction of inaccurate or incomplete information
· Deletion: Request deletion of your personal information, subject to legal exceptions
· Portability: Request a copy of your personal information in a structured format
Marketing Communications
You may opt out of receiving marketing communications from us by:
· Clicking the "unsubscribe" link in our emails
· Contacting us using the information provided below
· Updating your account preferences (if applicable)
Cookies and Tracking
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.
7. Third-Party Links and Services
Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Users
Our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Curb Crew Auto Inc.
200 S. 1st Street
Ann Arbor, Michigan 48104
Email: Crew@curbcrew.com
Phone: (734) 417-6004
For privacy-related inquiries, please include "Privacy Request" in the subject line of your email.