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Accessibility Statement

This statement was last updated on March 08, 2026

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Curb Crew Auto Inc.

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Our Commitment to Accessibility

Curb Crew Auto Inc. is committed to ensuring that our website, digital content, and mobile automotive services are accessible to all customers, including individuals with disabilities. We believe that everyone deserves equal access to our services, and we are actively working to improve the accessibility of our digital and physical customer experience in alignment with applicable standards, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1.

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Conformance Status

Our website at www.curbcrew.com has not yet undergone formal accessibility testing against WCAG 2.1 Level AA standards. We acknowledge that there may be areas of our website that are not fully accessible, and we are committed to identifying and addressing any barriers. We are actively working toward achieving WCAG 2.1 Level AA conformance and will update this statement as improvements are made.

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Known Limitations

As formal accessibility testing has not yet been completed, we cannot confirm all areas of conformance at this time. We encourage users to contact us if they encounter any accessibility barriers so we can address them promptly. Reported issues will be prioritized and resolved as quickly as possible.

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Alternative Access & Booking Methods

We understand that our website may not be fully accessible to all users. Customers who experience difficulty using our website to book services or obtain information may contact us through the following alternative methods:

  • Phone: Call or text us directly at (734) 417-6004 to book appointments, ask questions, or request accommodations.

  • Email: Reach us at [email address] for booking assistance or to communicate any accessibility needs prior to your appointment.

  • Text/SMS: Send us a text message at (734) 417-6004 and a team member will respond promptly.

 

We are happy to work with customers to find a booking method that meets their individual needs.

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Service Accommodations

As a mobile automotive maintenance company, we are committed to providing equitable service to all customers. If you have a disability or accessibility need that may affect your service appointment, please notify us at the time of booking so we can make appropriate accommodations. Examples of accommodations we can support include:

  • Alternative communication methods for customers with hearing or speech impairments (e.g., text, email, written notes)

  • Flexible key handoff arrangements for customers with mobility limitations

  • Extended appointment windows for customers who require additional time or assistance

  • Any other reasonable accommodation request — please contact us and we will do our best to assist

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Assistive Technology

We aim to ensure our website is compatible with commonly used assistive technologies, including screen readers and keyboard navigation tools. As we continue to improve our website's accessibility, we welcome feedback from users who encounter compatibility issues with any specific assistive technology.

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Feedback & Contact

We welcome and encourage feedback regarding the accessibility of our website and services. If you experience any accessibility barriers, have difficulty accessing any content or feature, or wish to request an accommodation, please contact us using any of the methods below. We are committed to responding to all accessibility inquiries within 1 business day.

 

When contacting us, please describe the specific accessibility issue or accommodation you are requesting so we can respond as effectively as possible.

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Formal Complaints & Escalation

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint with the following organizations:

  • ADA National Network: 1-800-949-4232 (voice/TTY) | www.adata.org

  • U.S. Department of Justice ADA Information Line: 1-800-514-0301 (voice) | 1-800-514-0383 (TTY)

 

Curb Crew Auto Inc. takes all accessibility concerns seriously and will make every effort to resolve issues before escalation is necessary.

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Statement Review & Updates

This accessibility statement is reviewed and updated on a regular basis as improvements are made to our website and services. We are committed to ongoing progress and will update our conformance status as formal testing and remediation efforts are completed.

 

This statement was last reviewed on March 8, 2026.

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